Question 1

What happens when I run out of credits?

Accepted Answer

Subscription credits reset each billing cycle. If you need more generations before renewal, active subscribers can buy additional credit packs without changing their main plan.

Question 2

How long are credits valid?

Accepted Answer

Subscription credits refresh monthly. Add-on credit packs follow the subscription cycle and are cleared at renewal or subscription expiration. Permanent bonus credits, when offered, stay on the account until used.

Question 3

Can I get a refund for unused credits or generated results?

Accepted Answer

You can cancel a subscription at any time, but prior usage is not refundable. Credit packs and completed generations are also non-refundable after credits have been allocated or consumed.

Question 4

How do I manage or cancel my subscription?

Accepted Answer

After signing in, open Billing & Subscription in your account area to manage renewal, view plan details, or cancel. Cancellation takes effect at the end of the current billing period unless stated otherwise at checkout.

Question 5

Do paid plans include commercial usage rights?

Accepted Answer

Yes. Paid subscriptions include commercial usage rights for generated images, making them suitable for marketing, social media, client work, packaging concepts, and other revenue-related uses subject to the site terms.

Question 6

Are there content restrictions on paid plans?

Accepted Answer

Yes. NSFW or adult content is prohibited on all plans. The service may reject disallowed generations or take account action if usage violates the terms.

Question 7

Which payment methods are supported?

Accepted Answer

AnimeGen uses Stripe for checkout and supports major card payments available in your region. If your preferred payment method is not available, contact support before subscribing.

Question 8

Which plan is best for hobby use versus regular production work?

Accepted Answer

Hobby is suitable for occasional personal use. Basic fits creators and marketers who generate regularly and need more monthly credits. Pro is better for higher-volume workflows, larger content pipelines, and teams that need more generation capacity each month.

Choose Your Plan

Subscription Plans

Basic

Pro

Hobby

Need More Credits?

Small Pack

Medium Pack

Large Pack

Frequently Asked Questions